Please reach out to customer service at sales@shaftconnect.com if your order didn't arrive on time. We will work with you to make things right.
This only applies to UPS expedited shipping options (i.e. Next Day Air/Next Dair Air Saver Only). UPS Ground, UPS 2-Day Air, or USPS Priority Mail options do not have a guaranteed delivery date.
Important: Orders received before 9:00 AM EST will ship out the same day. Orders received after this cutoff time will not ship out until the following business day. Please factor in the cutoff time when selecting your shipping options.
Shipping Policy